The Ode

We have a 14-day returns policy, which means you have 14 days after receiving your items to request a return.

If for any reason you are unhappy with your purchase, we will happily provide you with a store credit. We DO NOT offer refunds, so please be mindful when purchasing. 

This does not apply to sale items. All sale items are final and not available for return or exchange. 

Please keep in mind, for us to accept your return, the below requirements must be met:
The item is unworn, brand new condition with no marks or stains
(including makeup, spray tan, dog hair etc) with original packaging.

Please note: Loop reserve the right to refuse a return if upon inspection the item is not in the original condition.

To start your return please email us at [email protected] with your order number (all return shipping costs are to be covered by the customer).

Once your return is received, please allow 7-14 business days processing time.